Delivery & Returns
This depends on the products ordered. Original paintings are dispatched immediately once the order is placed. So it can reach you within 10 days within Canada and anywhere between 14-21 days worldwide. Prints, book and other items are printed to order so please allow 2-3 weeks for delivery. If you're still not sure, just contact us. We'll be happy to help.
Please use the Contact Us form to let us know in case you need the products urgently. We'll then try to hurry things for your convenience!
Shipping is absolutely FREE on all items purchased from this site. This is a limited time offer and may expire after 31st Dec 2017.
You may be charged an additional fee by your local postal authority. Customs fees are determined by a number of factors, so please follow up with your local postal authority if you have additional questions.
When you order multiple items at a time, they may be shipped separately just so they can get to you faster. So you may not receive all of your items in a single delivery.
Original paintings are shipped in damage proof fiber tube and are fully insured at the time of shipping. You cannot return an original painting once purchased. For all other products purchased from this site, if you’re not satisfied with the product for whatever reason, just let us know within 2 days of receiving it using the Contact Us form.
You can then return it to us using the original packaging on the address specified in the Contact Us form. For a refund, the returned products must reach us within 30 days from the date of purchase. And, once we receive it back safe and sound, we will refund you in full for the product, or you can choose another one to replace it.
Please note: products returned in a damaged condition will not be accepted for refund or exchange. Also, we are not responsible for the return shipping.
Check the return policy for the commissioned painting here.